Genpact Off Campus Drive
Genpact is hiring freshers for the Voice Process role. Graduates from any degree and 2024 batch pass-outs are eligible to apply. Detailed eligibility and application information are provided below.
About Genpact
Genpact is a global professional services firm that makes business transformation real. Led by our purpose — the relentless pursuit of a world that works better for people — we drive digital-led innovation and digitally enabled intelligent operations for our clients. Guided by our experience reinventing and running thousands of processes for hundreds of clients, many of them Global Fortune 500 companies, we drive real-world transformation at scale. We think with design, dream in digital, and solve problems with data and analytics. Combining our expertise in end-to-end operations and our AI-based platform, Genpact Cora, we focus on the details – all 90,000+ of us. From New York to New Delhi, and more than 30 countries in between, we connect every dot, reimagine every process, and reinvent the ways companies work. We know that reimagining each step from start to finish creates better business outcomes. Whatever it is, we’ll be there with you – accelerating digital transformation to create bold, lasting results – because transformation happens here.
Job Description
In this role, you will be responsible for demonstrating innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of the Internet and online applications.
Job Details
- Job Title: Voice Process
- Job Type: Full Time
- Location: Hyderabad
- Experience: Freshers / 2024 Pass-outs are eligible
Roles and Responsibilities
- Review content and provide resolution based on prescribed guidelines.
- Recognize trends and patterns and raise issues timely.
- Provide insights to help improve the support to the users.
- Maintain a thorough understanding of processes and policies.
- Provide excellent customer service to our customers.
Education and Skills
- Graduate (Any Discipline except law)
- Freshers are eligible
- Result awaited candidates can also apply / 2024 Pass-outs are eligible
- Effective probing skills and analyzing/understanding skills
- Analytical skills with a customer-centric approach
- Excellent proficiency with written English and with a neutral English accent
- Ability to work on a flexible schedule (including weekend shifts)
How To Apply for Genpact Off Campus Drive
All interested and eligible candidates can apply before the expiration date through the following link:
Join Genpact and be a part of a team that drives digital transformation to create bold, lasting results!
