Kyndryl is hiring fresh graduates for the Customer Service Representative role through their Off Campus Drive. Graduates with B.E, B.Tech, M.E, M.Tech, M.Sc, or MCA degrees from any batch are eligible. Below are the details:
About Kyndryl
At Kyndryl, we have the world’s best talent designing, running, and managing the most advanced and reliable technology infrastructure daily. As an independent company, we build on our foundation of excellence by creating systems in new ways, bringing in the right partners, investing in our business, and working side-by-side with our customers to unlock potential.
Job Description
Role: Customer Service Representative
Type: Full Time
Location: Remote/Hyderabad
Experience: Fresher – 1 Year
Responsibilities:
- Combine tech support with problem-solving and customer service.
- Provide interactive solutions (chat, email, MS Teams) and treat customers to concierge-level care.
- Work with back-office teams to handle escalations.
- Learn and contribute immediately, starting with one client on production.
- Multi-task and grow your experience, skill, and understanding of various job roles.
- Find and work with mentors for professional development.
Education and Skills
- Education: B.E, B.Tech, M.E, M.Tech, M.Sc, or MCA.
- Experience: 0-1 year in customer service or technical support.
- Flexible to work in Voice and Chat Process.
- Willing to work in Night Shifts / Rotational Shifts.
- Willingness to Work from Office as per Hybrid Work Model.
- Windows 10 troubleshooting skills.
- Excellent communication and customer service skills.
How to Apply
Interested and eligible candidates can apply through the following application link.
Don’t miss this opportunity to start your career with Kyndryl!
