IBM Off Campus Drive
IBM is hiring freshers for the role of Technical Support Engineer. Graduates with B.E, B.Tech, M.E, M.Tech, or BCA degrees from any batch are eligible to apply. Detailed eligibility and application information are provided below.
About IBM
IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy, and progressive action. IBMers believe that the application of intelligence, reason, and science can improve business, society, and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
Job Description
Join the team building the next-generation partner solutions at Apptio. The Partner Technology Services team will work closely with our partner ecosystem and internal teams to develop and bring to market joint solutions. This role involves understanding the technical needs of our partners, architecting solutions that serve both our partners and customers, and being the technical liaison between our company and partner organizations.
Job Details
- Job Title: Technical Support Engineer
- Job Type: Full Time
- Location: Bangalore
- Experience: Fresher
Roles and Responsibilities
- Provide technical support and training to our partners to ensure successful implementation and adoption of joint solutions.
- Support and maintain customers who have implemented the Apptio SaaS solution, resolving customer issues in a timely fashion.
- Operational management of clients (e.g. helping load new data, maintaining and validating dashboard/report outputs, etc.).
- Build and maintain excellent relationships with clients and achieve the highest level of customer satisfaction.
- Work as part of our extended support team in a startup atmosphere, doing whatever it takes to exceed customer expectations.
- Use your business and technical analysis skills and knowledge of IT environments to solve complex issues and promote best practices.
- Collaborate with other departments in the company to achieve customer satisfaction.
Education and Skills
- Knowledge and application of relational database concepts.
- Basic programming skills and web development understanding, e.g. Ruby on Rails, JavaScript, HTML, CSS, SQL.
- Experience with Cloud computing (AWS/Azure/GCP).
- Skilled at working with large data sets in Excel, quickly detecting and resolving data-related issues.
- Skilled at completing technical design via iterative mockups.
How To Apply for IBM Off Campus Drive
All interested and eligible candidates can apply before the expiration date through the following link:
Join IBM and be a part of a team that believes in progressive thinking, progressive leadership, and making a positive impact on business, society, and the human condition!
